Are your flavors nut-free?
While most of our ice creams do not contain nuts, peanuts and other nuts are used in our production facility. We strive to keep these items separate, but it's impossible to guarantee that your ice cream will be 100% nut free.
Do your flavors contain eggs?
No. All of our seasonal and year-round flavors are 100% egg free.
Do you have any gluten-free or vegan flavors?
All of our year-round ice cream flavors are gluten-free, except for the Chocolate Stout and Salty Pretzel. A few of our seasonal flavors (Spiked S’mores, Spiked Pumpkin Pie, and Santa’s Cookies n Whiskey) contain gluten. Additionally, some aged liquor, like whiskey, can contain traces of gluten. So if you're super sensitive, we would avoid ordering a flavor that contains whiskey or bourbon. Our ice cream sandwiches contain gluten, but our ice cream cakes can be made gluten-free upon request. All of our sorbets are completely dairy free/vegan.
Do you offer any non-alcoholic options?
Yes, we offer non-alcoholic flavors for catered events and weddings. We also sell three non-alcoholic flavors at our Tipsy Scoop Barlour: Shirley Temple, Root Beer Float, and Piña Colada .
Do you offer tastings or samples?
We can provide samples for larger events and weddings. Please fill out our contact form or call us with your event information to set up a tasting.
Does the ice cream actually have an alcohol content?
All of our flavors are up to 5% ABV and should only be consumed by those 21 and over. When placing an order online for NYC hand delivery, tri-state, or nationwide shipping, please ensure someone 21+ is home to sign for the package.
How far in advance do I need to order to guarantee that I can get my favorite flavors?
Please allow 48 hours to process your order to guarantee that we can make your favorite flavors in time!
How long will the ice cream last?
Up to 5-6 months stored in the back of your freezer.
How much ice cream do I need to eat to get drunk?
All of our flavors are up to 5% ABV and do actually hold an alcohol content. As with consumption of any alcoholic beverage, your inebriation depends on body size, tolerance to alcohol, and what else you’ve eaten during the day. The recommended serving size of 4 ounces is unlikely to make a moderate drinker more than pleasantly tipsy!
Where can I find your ice creams and sorbets?
You can find our ice creams and sorbets at a variety of retailers in NYC and nationwide (check out our "Retailers" page). For a wider selection of flavors, visit our new storefront at 217 East 26th Street in NYC (26th between 2nd and 3rd avenues).
What if I want to cancel my order?
Party pack orders cancelled at least 24 hours in advance will be refunded. Please reach out to firstname.lastname@example.org or email@example.com if you'd like to cancel your order.
For same day cancellations (within 12 hours of order pick up or delivery), we are NOT able to refund your order. Payment will be made in full for these orders. Additionally, our ice cream cakes and sandwiches are made to order and are non-refundable.
I sent Tipsy Scoop Ice Cream as a gift and the recipient wasn't home. Can you re-ship or re-deliver?
Tipsy Scoop cannot cover the cost to re-ship or re-deliver if a recipient is not home at the time of delivery. Before placing your order, please confirm that someone will be home to receive the ice cream.